Refund Policy
Effective Date: 12.07.2025
we strive to provide high-quality digital marketing services. If you are not satisfied with our services, please review our refund policy below.
General Policy
All service fees are considered non-refundable unless otherwise specified in this policy. By engaging our services, you agree to these terms.
Service Cancellation
If you wish to cancel a service, please notify us in writing at least 14 days before the scheduled start date. Cancellations made after this period may result in the forfeiture of any payments made.
Refund Eligibility
Refunds may be considered in the following cases:
Service Not Delivered: If the agreed-upon service has not been delivered within the specified timeframe.
Service Dissatisfaction: If you are dissatisfied with our services, you must notify us within 7 days of receiving the deliverable. We will review your feedback and may offer a partial refund or make necessary adjustments. but our time spent must be paid.
Requesting a Refund
To request a refund, please contact us via email with the following information:
Your name and contact details
Order number or service details
Reason for the refund request
Processing Refunds
Once your refund request is received, we will review it and respond within 7 business days. if approved, refunds will be processed using the original payment method. Please allow 5-10 business days for the refund to reflect in your account.
Changes to This Policy
We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting on this page.
Contact Us
If you have any questions about our refund policy, please contact us
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nicola@buildigitalpresence.com
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